If you have issues opening a Citrix connection under Firefox you may need to set the Citrix Receiver plugin to 'Always Activate' under the Firefox Add-ons Manager plugin settings. If you have cursor alignment issues under Citrix and you have multiple displays connected to your machine you may need to disable all but one when using Citrix. It is an optional download, provided on an as-is basis by Citrix to serve as an example. Before use, IT administrators must customize the scripts to suit their environment. The uninstall and install scripts may be used as noted in the upgrade guide for Citrix Workspace app for Windows. Version: 19.4.1.41 (1904.1) Checksums.
Hi llrcntry2,
This error can occur because one of the following causes.
1.The required CA Root certificate is not installed on the client device.
2.If your server certificate was issued by an intermediate certification authority, the Win32 ICA Client version 6.20.985 will not connect using SSL.
3.Error code occurs after upgrading to ICA Client 7.0
4.Ensure DNS is properly configured between the client machine and the FQDN of the Citrix Secure Gateway Server.
For more information, please refer to the suggestions provided on the following sites.
http://support.citrix.com/article/CTX711855
http://support.citrix.com/article/CTX101990
If all the suggestions above do not work, I would suggest you to contact Citrix Support with the issue as well.
http://www.citrix.com/English/SS/supportThird.asp?slID=11553&tlID=21497
Hope this information helped!
Thanks and regards,
Fouzan – Microsoft support.
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